Built for Home Care Agencies

Works While
Everyone Sleeps

AI-powered phone agents that answer every call, in any language, 24/7. Your clients get care. Your team gets rest.

live-transcript
LIVE
SYSTEMIncoming call — 3:47 AM — Maria Rodriguez
AIGood evening, Sunrise Home Care. How can I help you?
CALLERHola, mi madre se cayó y no puede levantarse...
AIEntiendo. ¿Está consciente? Voy a contactar al equipo de guardia.
ACTION→ Urgent flag · On-call nurse notified · SMS sent
AILa enfermera Jenny la llamará en 5 minutos.
Why CareAgt

Your Agency, Always On

🌙

24/7 Coverage

No more missed calls at 3 AM. Your AI agent answers every call instantly — nights, weekends, holidays.

🌐

Any Language

Callers speak and your agent responds — Spanish, Mandarin, Creole, Russian. Over 50 languages, zero delay.

Instant Actions

Urgent fall at night? The AI flags it, texts the nurse, emails the office, and logs everything — in seconds.

Features

Everything in Your Pocket

Live Call Dashboard

See active calls, caller info, and AI responses streaming in real-time. Every call logged with full transcript.

real-time · SSE
Automation Engine

Build rules with no code: if urgent + Spanish → SMS bilingual nurse. If routine → tag and file.

conditions · actions
Knowledge Base

Upload protocols, FAQs, and procedures. Your AI references them mid-call for accurate answers.

custom docs

Dashboard

Live
Today
23
Response
0.8s
Urgent
3
Languages
4
Maria Rodriguez
3:47 AM
Urgent
James Chen
6:12 AM
Resolved
Edwidge Pierre
7:30 AM
New
Smart Call Transfer

AI decides: urgent → transfer to on-call. Routine → handle completely. Lookup contacts via your system live.

API · transfer map
SMS & Notifications

Two-way SMS from your business line. Automated follow-ups, appointment reminders, and urgent alerts.

inbound · outbound
Teams & Groups

Multi-user access with roles. Route calls and notifications to the right group — nurses, coordinators, managers.

RBAC · groups
24/7
Always On
50+
Languages Supported
<1s
Pickup Time
Concurrent Calls
Customer Portal

Your Command Center

A full-featured portal for your team to manage calls, contacts, automations, and AI settings — all from one place.

📊
Call Summary Controls

Toggle full AI call summaries on or off per account. When off, only the reason for calling is extracted — faster, leaner, cheaper.

create_summary · per account
📩
Transcript in Email

Include the complete call transcript in every notification email. Your team reads the full conversation without logging in.

include_transcript · toggle
📄
Email Templates

Create reusable email templates with variables like {caller_name}, {reason}, and {urgency}. Use them in automations or notifications.

CRUD · variables · reusable
Automation Engine

Build no-code rules: if urgent + Spanish, email the bilingual nurse. If routine, tag and file. Now with email template support.

conditions · actions · templates
👥
Groups & Routing

Organize your team into groups — nurses, coordinators, managers. Assign calls from Dashboard or Call History with one click.

assign · notify · RBAC
🔄
Agent Transfer

Let callers request a human agent mid-call. The AI transfers seamlessly to your configured on-call number.

live transfer · configurable
🗣
Audio File Manager

Upload custom audio files for coordinator callbacks and automated outbound calls. Supports WAV, MP3, GSM, and more.

upload · playback · automations
📋
Reports & Scheduling

Build custom reports on calls, SMS, contacts, and groups. Schedule daily, weekly, or monthly delivery straight to email.

export · schedule · CSV
👤
Contact Recognition

Import your contacts with phone matching. Every call and SMS automatically shows the contact name, type, and group across all views.

import · match · auto-detect
Without CareAgt

Missed calls cost lives

With CareAgt

Every call answered, every time

Testimonials

Trusted by Care Teams

"We went from missing 40% of after-hours calls to zero. Our families finally trust we're always reachable."
SR
Sarah Reeves
Director, Sunrise Home Care
"The multilingual support is a game-changer. 60% of our clients speak Spanish and they finally feel heard."
MC
Miguel Cortez
Operations, CareBridge LLC
"I wake up to a full summary of every overnight call. Urgent ones are already handled. It just works."
DG
David Goldstein
Owner, Royal Care Services

Stop Missing Calls.
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